Music release services
Preparing audio, seeking track feedback and submitting music are different stages of a release. The catalogue includes mastering, ghost production, Send Promo, record-label submission and Spinnin' Records Talent Pool labels. Compare them by the work you need completed, the material you can supply and the deliverable described for the order.
Explore music release services
Search the relevant service family in Services and open View. Short names such as Track or Add track need the accompanying description. For a finished release, compare campaign scope, required materials and evidence of delivery in our advertising and promotion guide.
Three stages to review before ordering
Audio preparation
Define the work and the final material.
Mastering requests an unmastered WAV file and describes delivery through a support ticket. Ghost Production describes creating a full track from an idea or reference. Read the audio preparation instructions and confirm the production scope, supplied material, revisions, rights and deliverables with support before commissioning work.
Track feedback and promo
Separate adding a track from the feedback deliverable.
Send Promo is described as email marketing subject to stylistic and quality approval. The description requests artwork, an audio file and track information, and says a report of statistics and any received feedback can be requested. Confirm whether an Add track option is standalone or requires another order.
Submissions and Talent Pool
Distinguish the service from an outside decision.
The label-submission description asks you to contact support by ticket for material approval before ordering. Spinnin' Records Talent Pool options are separate listings. Confirm the deliverable and eligibility requirements for either route. Submission or ranking-related wording does not establish a label deal, guaranteed acceptance or an achieved chart position.
Compare the current conditions
Use View to establish the required audio or information, included work, delivery format, stated timing and total charge. Ask support about unclear revisions, cancellation terms or additional work before submitting. Keep any decision made by a label, DJ or platform separate from the service's own deliverable. Read the Terms before ordering.
From release brief to a service order
- Identify the release stage and write a clear brief. Read the listing's requirements and obtain any requested material approval through support before ordering.
- Sign in or create an account and add funds if needed. Supply the requested details, check the scope and total, then submit the order.
- Follow progress in the dashboard and keep the agreed brief available. If clarification is needed, send support a ticket with the order ID.
Prepare your Send Promo brief
The current Send Promo listing requests an MP3 at 320 kbps, a 1000 × 1000 px cover and a 600 × 140 px banner. Upload these files to Dropbox and provide the link. Check your selected service's current description before preparing the files, as its requirements may change.
Copy the template below into the order's comment box and replace the brackets.
Artist: [...]
Title: [...]
Style: [...]
Track or artist information / press release: [...]
Dropbox link — audio, cover and banner: [...]
Full name: [...]
Email: [...]
Mobile number (WhatsApp/Telegram): [...]
Label contract: [Yes / No]
Complete these fields only if you have a label contract:
Label: [...]
Catalogue number: [...]
Release date: [...]
Use an email address you can check: the listing says the review-tracking link is sent there after the promo is issued. Tracks are assessed for style and quality, and missing information or an unsuitable track may lead to cancellation. Ask support about unclear requirements before ordering.
Read your promotion report
The Send Promo description offers statistics and any received feedback on request. Ask support how and when to request the available report. Compare it with your order, check the period covered and use only the fields actually supplied.
Distribution: If sending, delivery or distribution figures appear, check what each label measures. Sending a promo, delivering it and a recipient downloading it are different actions.
Downloads: If included, check whether the count represents unique recipients or repeated activity. A download count alone does not establish a completed listen, broadcast or playlist placement.
Feedback: Read the comments and any ratings in context. A positive response expresses an opinion; confirmation of support requires evidence of the specific action.
Audience results: New listeners, followers, sales and placements need evidence for those particular outcomes. A missing field means the report does not establish that result; it should not automatically be read as zero.
Illustrative example: “Great track” is positive feedback. A dated show or playlist link supports a claim about that specific placement. Neither, by itself, measures how many new fans the track gained.
For clarification, contact support with your order ID and the relevant report entry.
Music release service questions
Which audio file or link should I provide?
Follow the selected description. Mastering, production, feedback and submission tasks may request different materials. The public listing name does not specify a file format, transfer method or accepted music link, so clarify missing requirements first.
Can I submit a track without a label contract?
The Send Promo description gives separate information lists for tracks with and without a label contract. Follow the appropriate list, supply the requested files and contact details, and obtain any required material approval before ordering.
Does ordering guarantee a release or label acceptance?
Do not infer those outcomes from submission, feedback or Talent Pool labels. Identify the work the service promises to complete and distinguish it from the separate decisions of reviewers, labels or platform editors.
